An innovative partnership program between CareerBuilder and Capella Learning Solutions

We provide job-ready customer service reps.

Hiring qualified customer service reps is tough.
Hire with RightSkill.

Talent Pool
There's not enough talent.
SOURCE: CareerBuilder
We create a larger talent pool.

We source, screen and verify job seekers to create a new pool of job-ready candidates.

Speed To Hire
It takes too long.
SOURCE: CEB Talent Neuron
We find them quickly.

Skip right to the interview, often in a week or less.

Cost to Hire
It costs too much.
SOURCE: SHRM 2016
We eliminate extra costs by finding, training and verifying job-ready candidates.
Retention
Turnover is high.

Call Centers with 500+ Employees:

SOURCE: Deloitte
We can increase retention.

The RightSkill Customer Service Representative 30 day retention rate is over 88%. Compare that to an industry average of less than 50%.

 

SOURCE: RightSkill candidates have a 30 day retention rate of 88.6%. According to Deloitte, many mid to large call centers experience less than 50% retention.
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